ZGIUI

A collection of Open Source agent, workflow, knowledge, and model operations components that you can customize and extend.

Get Started View Components

Support Concierge

Live

Handles product questions, account checks, and deployment handoff across live support channels.

8 workflows3 datasets4 channels

Product knowledge

Indexing

Docs, pricing notes, release briefs, and customer-facing support macros.

Documents

184

Segments

9,260

RAGSupportDocs

workspace12 min ago

Website chat

ZGI ChatConnected

Primary inbound support channel for production users.

Conversations

312

Messages

4,820

Last event 38s ago

Intent router

logic

Classifies inbound questions and sends them to support, billing, or deployment workflows.

Running

Inputs

messagestring

workspaceobject

Outputs

intentenum

confidencenumber

Fallback threshold 0.72 - escalates to human review below policy confidence.

Current run

Collect context

input0.8s

Loaded workspace policy, billing plan, and channel history.

Retrieve knowledge

rag1.4s

Matched 24 segments from support and deployment datasets.

Route response

logic2.1s

Selecting escalation path and tool permissions.

Draft answer

agent

Waiting for router decision.

ZGI Model Gateway

Syncing

Unified routing for chat, reasoning, and embedding workloads.

Models

Balance

$842.18

Latency

612ms

Syncing model prices

Runs today

12.8k

+18%Across active agents

Guardrails

99.4%

stablePolicy pass rate

Token usage

Gateway traffic by day

Input 236KOutput 104K$32.40

Mon

46K

Tue

60K

Wed

54K

Thu

78K

Fri

68K

Sat

34K

Extraction

Deployment bundle

Review

Pinned prompts, model routes, datasets, and channel credentials ready for release.

v0.9.8signed